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HEAR WHAT OUR CLIENTS HAVE TO SAY
Straight from the Source
Below are some testimonials from actual clients who we’ve worked with in the past. We continue to work with many of these families, and once you read their reviews about our work you’ll understand why they trust no one else with their children. We’re an exceptional Nanny Agency and go above and beyond to make sure our families and childcare professionals are satisfied.
"When you work with Reliable Nanny Connection, you can expect excellent communication, transparency, and consistency with what she promises and what she delivers.
There is a childcare shortage (desert!) in Oregon. The owner is a former nanny who trains all the staff herself. She guarantees backup care herself. She offers sick care, overnight and emergency care, and her rate structure is competitive and clear.
In my humble opinion, it seems rare nowadays to see a business owner takes total responsibility for the quality and scope of work she provides. Mercedes knows the training and guarantee has to come from her. That is so valuable, when the service is something involving as much trust as childcare. I am the mom who has hardly left my kids with anyone, so it was scary to consider a nanny I hadn’t met. I am so glad I took the risk, I couldn’t have asked for a better babysitter for what I needed. You can Skype with them first to interview, too.
Get in while this service has room for your family, because it will be very successful. There’s a huge need for this service for families in Oregon."
"Having small children is hard enough, add in the pandemic, constant daycare closures, plus trying to find time to connect with your spouse- Reliable Nanny Connection has saved us in numerous ways. We've had both Nicole and Maddie as caregivers for date night, overnight, sick coverage/daycare closures, and various late appointments. Mersades, the owner, is very attentive whenever I reach out. If you have struggled finding safe and reliable childcare, this is the place!"
"The most stressful part of having 3 kids during the pandemic has been daycare closures and unreliability of child care. Since we discovered Reliable Nanny Connection, we have not worried even one day if we will have care. It has been life changing. Sadie has placed a full time nanny for our twin babies, helped with emergency backup care, and found someone to help us every-other weekend with all the kids. We just told her what we needed, and she took care of the rest - sending amazing nannies who were trained for our specific needs. We have had a really amazing experience with this service and would 100% recommend!"
"Reliable Nanny Connection contacted me when I posted an online ad about needing immediate and compassionate child care for my special needs child. They set up a consultation for me right away, and that same day we had a great meeting. I felt really listened to, and they set me up with a great caregiver who was able to accommodate my tricky schedule on very short notice. Would definitely recommend."
"I am so grateful to have found Reliable Nanny Connection through a glowing review in a moms' facebook group. I was feeling stressed about finding early morning care, someone up-to-date on Covid vaccination and trustworthy to drive my young daughter to school. I reached out to RNC and received a call back from Mersades (owner) almost immediately. I have continued to be impressed with prompt and personal communication. Having worked with 3 prior nanny agencies over past several years, I can confidently say that Mersades & RNC provide exceptional service. Alecia has been arriving promptly at 6:30 in the morning, caring for my daughter with warmth and kindness, and driving her safely to school. I am grateful for the support of RNC and Alecia."
"I found myself needing temporary care for my kiddos this summer as well as this fall. Mersades was so attentive to my needs as a client and found a nannies that could meet each of different gigs. The nanny checked in at the beginning and end of shift and took notes on their activities. I even got pictures/photos from the time my nanny was there. She was quick to engage happily with my kids and each day they did different activities of art, sensory experiences, and lots of outside play. The way the nanny dealt with sibling conflicts and behavioral challenges was amazing and right on with how I use positive discipline with my kids too. I have had such a great experience using the website to initiate contact, talking with Mersades about what I needed, and so happy with the level of care my kids and I received. Mersades took away all the overwhelm of trying to find my own nanny."
"RNC is a LIFESAVER!! I found RNC in a mom's Facebook group when looking for one-time nanny support and Mersades (owner) responded almost immediately! The application process was simple and easy (just basic information) and within an hour, I was booked!!
The nanny was on time and well - RELIABLE!. Before I left, I witnessed Maddie playing games and authentically interacting with my child. She was able to get my kid fed and into bed on time. She maintained a clean workspace, as the house was just as clean as I left it (and I know my kid destroyed everything within minuets of my departure!).
I couldn't be more pleased with my experience with Reliable Nanny Service LLC and I highly recommend this agency for your one-time and ongoing nanny services."
"Fabulous and safe care when we needed an emergency backup nanny!"
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